SALESFORCE DEVELOPMENT COMPANY
EXCEED YOUR CUSTOMER EXPECTATIONS!
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EXCEED YOUR CUSTOMER EXPECTATIONS!
Salesforcy - Salesforce Development Services by Keen Solutions is designed to cater to the requirements of every business. Customer satisfaction is the key to 21st century entrepreneurship. Salesforcy provides tailor-made customer relationship management (CRM) services to diverse and unique business needs of our clients. With dedicated Salesforce management personnel available round-the-clock, management of your customer relationship is now easier than ever. Count on us for that 100% satisfaction!
Customizing CRM for unique business needs is our expertise. We help you in planning and strategizing your business need to create tailor-made Salesforce CRM solutions that fit perfectly. We design the application according to how businesses interact and handle their customers, partners, products, and even employees. Salesforce is one of the trending and leading technologies that automate these routine tasks and enhance customer satisfaction.
ANYTIME ASSISTANCE IS NOW WITHIN EASY REACH.
Our dedicated team of developers offer competent technological skills to all your business needs. We approach business needs from an analytical lens and convert them into usable technologies in a few easy steps. We follow a step-by-step process that keeps you updated throughout the development process. Our end-user training and adoption guides are designed to help you completely understand the technologies you are using. And in case there is any problem, our team of dedicated developers is always ready to reach out with its 24 x 7 support.Â
SALESFORCE FOR YOUR BUSINESS: UNLEASH THE POTENTIAL.
SALESFORCE SETUP AND CONFIGURATION
Salesforcy team is adept in setting up a brand new Salesforce architecture for your business. Our team analyses your business requirements and finds the best and most correct configuration to align your business processes with your business needs. We set up and configure 360 degree software that helps you store and process volumes of data, and streamlines your business processes to maximum perfection. We create security sub-systems that protect your invaluable business data from competitors. We test your new Salesforce architecture using industry standards, and deliver you an experience that is flawless.
Salesforce Migration
Your existing CRM platform, including your data, analytics and features can be flawlessly migrated into Salesforce by our developers. Another exemplary feature of Salesforcy is automated migration service which is a fast-paced way to move your data.
Salesforce Support & Maintenance
The Salesforcy team consists of dedicated developers, business analysts and administrators. We are committed to maintain stability of your Salesforce platform round-the-clock. Through timely interventions we ensure that your business is conducted without lags and delays. Salesforce support and maintenance services enable us to provide you reliable administrative support.
Salesforce Customization
Salesforce is a highly customizable platform that can be implemented after careful study of your business needs. Salesforce can be applied to back-end as well as front-end processes. In addition, Salesforce can be beneficial in solving certain critical problems that a normal CRM application may not identify. Even complex business requirements like delivery planning and property management can be addressed using Salesforce.
Salesforce Application Development
We, at Salesforcy are continuously engaged in developing novel technology solutions for the fast changing business requirements of diverse industries. With the use of Salesforce App Development solutions we design custom apps for your business and for AppExchange. We cater to sectors like healthcare, retail, professional services, manufacturing and many more. Using Salesforce Mobile SDK we develop Android and iOS apps. The backend of apps is powered by Heroku. With Salesforcy mobile application development, you can connect directly and instantly with your customers using Salesforce App Cloud. We use Salesforce Lightning platform to publish your newly developed apps in app stores.
Salesforce Integration
Salesforce is a flexible technology that can be integrated into your current technology infrastructure to achieve maximum optimization. In addition to integration with your existing business applications, Salesforce can be crafted into web services to facilitate information exchange with such third party apps. We also develop AppExchange applications that can be used by software vendors for integration of their own solutions with Salesforce. Apart from AppExchange, Salesforcy team uses technologies like FinancialForce, Conga, Concur, Drawloop and Docusign. We use marketing automation technologies like Google marketing and analytics, Marketo, Dropbox etc. We cover wider integration over social networks and third party services and data analysis tools for businesses. Primarily, we use Force.com solutions to build customized integration solutions that turn your business database into automated Force.com solutions.
Salesforce Consulting
Introducing a new CRM platform might be a tricky requirement for your business. At Salesforcy, Salesforce Consultation is our special offering for exclusive customers. If your business requires you to provide top-of-the-line services to your customers, schedule a meeting with our consultation team now.
STREAMLINE YOUR CUSTOMER ECOSYSTEM
Salesforce CRM has proven track record in improving customer experience across industries. Salesforcy team helps you set up and configure brand new Salesforce CRM ecosystem in your company. In case of existing CRM systems, we help you migrate into Salesforce CRM effortlessly and flawlessly. Since your business requirements might be unique, we customize Salesforce CRM in built features and optimize them to your advantage. We also conduct integration with third party systems. The light-weight Salesforce CRM tools are easy to work with and modify. In addition, we build user friendly interfaces with screens and dashboards to provide you real-time business analytics. With the Salesforce CRM you can experience a high level of coordination among your team members to conduct business affairs even with different devices. We do this by linking all stakeholders and data access points together. Once set up, you can enjoy:
- Easy tracking and management of customer detailsÂ
- Automation of routine and repetitive tasksÂ
- Target oriented lead generation systemsÂ
- Monitoring real time customer analytics using dashboardsÂ
- Improved communication systems with customersÂ
- Savings on costs and time.
ACT FROM ANYWHERE!
Salesforcy team utilizes the best of mobile technology solutions with which you can enhance your ability to conduct business in multiple devices and locations. All your business processes and data can be extended into mobile devices using specialized codes, tools and metadata. Now, you can stay updated of all your business affairs even while travelling. Along with the dynamic information exchange, our mobile solutions enable you to act on leads and targets. They can be used to keep a large and remote team stay connected together. With Salesforce Mobile Development Solutions, monitoring and improving your business performance is at your fingertips! Â
Apart from managing business processes, Salesforce Mobile App Development Solutions can also be deployed to customer devices. Salesforce App Cloud Mobile uses Salesforce1 to enable instant deployment of apps for users or customers. These apps can be customized in diverse frameworks and languages with backend technologies like Heroku. Lightning Platform Mobile is also used to publish the newly developed apps directly in the app stores. Salesforce App Exchange thus complements your Salesforce CRM beautifully and makes your business more mobile and easily accessible for you and your customers.Â
- Customize existing apps or develop absolutely new ones.Â
- Lightning Technologies, compact and light-weight apps.Â
- Enabled using Einstein Voice Assistant, Einstein Analytics, Einstein Search
EDGY TECHNOLOGIES FOR INNOVATIVE BUSINESSES
Salesforce Einstein is the most user-friendly AI suite for CRM. Apart from being simple to use, it is also considered as one of the smartest AI platforms in the world. These AI technologies can be integrated into your business processes to produce intelligent insights from your data. These insights can be scaled up to achieve accurate personalisation of customer experience. Einstein powered Salesforce solutions give you usable and proactive predictions and recommendations for your business based on your data. Einstein is a platform with a host of products to choose from (30+ AI tools). These include analytics, bots, object detection tools etc.
Einstein Bots: AI Bots can interact with customers without needing active human support. They can send messages, auto-reply, and perform actions. Bots are based on NLU technology and part of Salesforce Service Cloud.Â
Einstein Prediction Builder: An extraordinary tool based on Machine-Learning that generates predictions based on data. It is quick and easy to use and does not require coding skills. Widely used in: Service Industry (restaurants, educational establishments, finance, IT etc.)
Einstein Language: Uses Einstein Intent, Einstein Sentiment and Einstein NER (Beta) technologies and optimizes language processing to communicate with your customers by predicting their underlying sentiments and intent. Â
Einstein Vision: Built on APIs like Einstein Image Classification, Einstein Object Detection and Einstein OCR (Optimal Character Recognition) to refine image recognition in applications that help improve brand visibility. Customize image recognition applications like visual search, brand detection and product identification with Einstein Vision.Â
Einstein Discovery: Machine Learning enabled, uses statistical modelling to reveal unique business insights from your data. Build powerful models without writing lengthy algorithms.
COLLABORATE WITH MULTIPLE TOOLS
We craft a seamless and unified employee and customer experience by bringing together HR, ERP and on-premises software. Salesforcy uses tools and APIs to connect all these distinct systems together under a common Salesforce platform and eases out your back-end processes. 3rd party systems are easy to integrate with Salesforce to perform smarter and efficient functions.Â
Custom Integration: Custom .Net, Java, and JS based solutions for seamless integration.Â
Tool-based Integration: Leverage the power of in-built integration tools such as Informatica Cloud and Jitterbit.Â
App Integration: Software vendors can make use of our custom AppExchange solutions for easy integration of their products with Salesforce.Â
API Development: We assist organisations in building custom APIs within their existing solutions which permits a direct and easy integration with Salesforce.
SECURE, SCALABLE AND EFFICIENT MOBILE APPLICATIONS
Cloud-based mobile applications are based in Salesforce Cloud systems that reduce infrastructure and maintenance costs while simultaneously improving accessibility and compatibility. Salesforce Clouds are routinely updated and secured.
SALESFORCE SALES CLOUD
Integrate all your sales processes like marketing, lead generation, lead conversion and human resources under a single cloud based platform.Â
Sales Cloud Analytics: Attain targeted selling and better control over revenue flows using accurate statistical analysis and valuable insights.Â
Reports and Dashboards: A tool for Sales Managers to track chief sales figures and performance of sales reps. Uses friendly interface and visualization, and is most recommended for improving sales performance.Â
Lead Conversion Process: Track all potential leads, focus on the most likely leads and convert prospective buyers into actual sales figures.Â
Sales Cloud Migration: Your existing CRM can be easily migrated to Sales Cloud without affecting your data, processes and integrated systems.Â
INFLUENCE YOUR CUSTOMER PERCEPTION
Salesforce Marketing Cloud is a marketing tool that can help you create and manage personalised digital marketing campaigns for both B2B and B2C initiatives. It uses predictions and automation tools and integrates your marketing campaigns effectively. It tracks, engages and measures the activities your customers undertake with your campaign and helps you create more incisive brand communication.Â
Social Studio: Real-time publishing and engagement tools for content marketing.Â
Advertising Studio: Includes applications like Advertising Audience, Journey Builder Advertising, and Lead Capture that help coordinate advertising efforts with sales and marketing divisions.Â
Interaction Studio: Real-time interaction management of customer experience using Machine Learning.Â
Mobile Studio: Easy messaging tools to reach your customers using GroupConnect, MobileConnect and MobilePush.Â
BUILD LONG LASTING CUSTOMER RELATIONSHIPS
Salesforce Services Cloud is world’s best customer service platform. It is used to automate and streamline customer service and support systems for maximum efficiency. Its primary role is to develop long lasting relationships between customers and customer service agents. It follows customer behaviour across a range of platforms and provides key and valuable information that helps business executives respond to customer queries promptly.Â
Social Customer Services: You can engage with customers on variety of social mediaÂ
Lightning Console: Empower your agents by providing them with all the relevant information in easy-to-read formats.Â
Customer Self Service: Create a special portal integrated on Salesforce platform where customers can easy manage their accounts.
Field Services: A host of services that help you boost your field operations through data and connectivity across platforms.Â
REORIENT YOUR CUSTOMER RETAIL EXPERIENCE
Salesforce Commerce Cloud is a scalable software-as-a-service (SaaS) eCommerce solution for enhancing shopping experience of customers. It can be applied across web, mobile, social and other online platforms. Salesforce Commerce Cloud is used by major retail brands across the globe. Salesforcy is proud to tailor it for your unique business.Â
Personalised Customer Engagement: Using data, analytics and AI capabilities, you can provide seamless, effortless buying experience to your customers.Â
Order Management: Build efficient order management systems and encourage repeat purchases by customers.Â
Migrate to Commerce Cloud: Migrating to Commerce Cloud is simpler, faster and within easy budgets.
BUILD COMMUNITIES AROUND YOUR BUSINESS
Salesforce Community Cloud is an online social platform that can bridge the information-gap between customers, workers and business partners. It uses a single cloud based Salesforce platform to enable communication and interaction between different members and helps create a community.Â
Customer Engagement: Active members can be identified and rewarded with custom profile badges. It allows members to interact with each other.Â
Personalized Experience: Automatic suggestions and recommendations of experts, groups and content are provided based on user-type data history (browsing interests, hobbies etc.)Â
3rd Party Data Integration: Data from other sources can be integrated into community cloud.Â
Mobile Collaboration: Collaborate from anywhere, using any device through Salesforce1 app or any browser.
SIMPLIFY YOUR SALES CHANNELS
Salesforce Pardot is a marketing automation solution that is based on software-as-a-service (SaaS) tool. It is especially effective for B2B marketing which is traditionally complex and tough to navigate. Pardot simplifies the sales funnels of B2B organisations of all kinds and sizes.Â
Pardot Implementation: Zero interruption Pardot set-up is followed by integration and import of lead data so that you can launch your marketing initiatives.Â
Analytics & Reporting: Data-driven decisions are the key to successful B2B initiatives. Pardot helps you design strategies by crafting reports and dashboards.Â
Lead Management: Intelligent lead management and nurturing that retains your customers using long-term communication tools and automation. .
Email Marketing: Customize your entire email marketing processes to include customized messaging, automation (auto response to interactions), personalisation and secure reach.Â
Lead Scoring: By measuring levels of engagement of users we prioritize hot leads for outreach. Emails can now be sent out on basis of score, levels of interaction etc.
THE LATEST TECHNOLOGIES FOR COMPETITIVE BUSINESSES
The Salesforce consultants at Salesforcy help businesses integrate, streamline and automate their sales, customer services, and marketing processes. With Salesforce Lightning, you can create responsive UI / UX layouts to enhance your customer experience using simple tools. Lightning can be used to build applications across devices and integrate third party applications into its framework. Salesforce platforms can be transitioned into Lightning platform without affecting your workflow.   Â
We provide,Â
- Salesforce Lightning Consulting
- Salesforce Lightning Component Development
- Salesforce Lightning Community Portals
- Salesforce Lightning App Development
- Salesforce Lightning Ready Customization
ENJOY SMOOTH AND UNINTERRUPTED BUSINESS WORKFLOWS
Salesforce Force.com is a cloud based platform used in automation of business workflows using robust cloud computing. Custom applications can be developed on Force.com platform tailored to suit your business needs. Salesforce Force.com can be used to build sturdy and secure applications that can be integrated with all aspects of Salesforce. Our certified team of developers work on business solutions for finance, human resource, service industries, real estate and supply chain organisations. FinancialForce, VisualForce and APIs built on Force.com platform are the most dependable across diverse sectors.Â
We offer,
- Force.com Development
- Force.com Migration
- Force.com Integration
- Lightning Components
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Our Working Process - How We Work For Our Customers
Discovery
Discovery is the initial phase in the undertaking improvement measure making a course for a triumph. We substance out the reason, incentive and assumptions for a task.
Execute
Contingent upon the idea of the undertaking and your authoritative inclinations, you'll choose the grouping of exercises that will occur during the execution stage.
Planning
Planning is the point at which the task plans are recorded, the venture expectations and prerequisites are characterized and the undertaking plan is made.
Deliver
Delivery Phase is additionally alluded to as the execution period of the task. During this stage, the arrangement that was recently formed is set into movement
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